Purpose and Information we may process
We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We process your personal data within the scope of our activities stated below:
Your name, surname, contact information: We collect your data to communicate with you about your complaints and when you take part in a customer satisfaction surveys. to provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about
IP address and browser information: We obtain these data through cookies for the purposes of conducting information security processes, auditing, and improving user experience; to make suggestions and recommendations to you goods that may interest you, identify your preferences, and personalize your experience with the Website
Contact and time data: When you visit Hayat sites and premises, we process information to ensure the physical security of the people and items, and administration of your visit.
Identity, communication, and audio/visual data: If you participate in Company campaigns, social responsibility projects and various organizations, we process your data for the purpose of promoting, advertising of these activities.
Job application data: We collect information about details of your qualifications, skills, experience and employment history and other related data when you apply for a job or internship to Hayat, for the purpose of evaluating your application and conducting HR processes.
Name, surname, contact data: If you make a notification to the Hayat Ethics, we collect your personal data and the documents you submitted for investigation of conducting the relevant notification.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
The personal data that you shared with us through electronic sources (website, various contracts, mobile applications, e-mail, telephone or application forms, etc.) or written documents, are processed, in a limited and proportionate manner, as a part of fulfilling our legal and contractual obligations, or within the scope of our legitimate interest. Your personal data is stored for no longer than is necessary for the purposes of processing relevant personal data and legal obligations.
Disclosure of Your Personal Information
You agree that we have the right to share your personal information:
with any of our affiliated companies and Website providers.
with non-financial companies, such as email Website providers that perform marketing Websites on our behalf, and fraud prevention Website providers that use the information to provide Websites to us.
with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
with relevant law enforcement officials.
Accuracy and Changes to Personal Information
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. You may request for the rectification of any personal data that we hold about you so as to enable you to correct any incomplete or inaccurate data we hold about you. We may, however, need to verify the accuracy of the new data you provide to us.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance with Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Website.
Security and Retention
Generally, we use computer safeguards such as firewalls and data encryption to protect personal information and we enforce physical access controls to our buildings and files. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities. We our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your jurisdiction where the data protection laws may differ than those from your jurisdiction. Depending on the nature of the processing activity, we may also share your personal data within the group companies, Hayat affiliates and business partners in accordance with the purpose of processing.
Links to Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or Websites.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Your Legal Rights
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data’s accuracy.
Where our use of the data is unlawful, but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or Websites to you. We will advise you if this is the case at the time you withdraw your consent.